Terms and conditions that apply when you buy any digital content from us.
Summary of some of your key rights:
When you buy our digital content (whether downloadable or not) you will not become the owner of it. You will be licensed to use the product for personal use and do not have the permission to share it in whatever way.
Once the payment process is completed, products will be available right after purchase, therefore there is no refund given to any product you purchased, You have agreed to this by purchasing the product with these terms and conditions applied and have therefore acknowledged this.
Membership can be canceled at any time and will be executed at the next monthly payment (so, if you started your membership on January 8 and cancel it on January 20 you will not be charged for the membership in February). No partial refund will be given on a monthly payment that has already been processed.
Programs are not-refundable due to the great impact on other participants and the investments made in planned live guidance and support for the group and individuals in it.
The information in this summary box summarizes some of your key rights. It is not intended to replace the contract below which you should read carefully.
This contract sets out:
- your legal rights and responsibilities;
- our legal rights and responsibilities; and
- certain key information required by law
In this contract:
- We, us or our means The Red 3 trading as The Red 3, registered in the Netherlands under Chamber of Commerce number 72862661; and
- You or your means the person buying digital content from us
If you don’t understand any of this contract and want to talk to us about it, please contact us by emailing: info@thered3.com
Do you need extra help?
If you would like this contract in another format (for example: audio) please contact us using the contact details at the top of this page.
Who are we?
We are registered in the Netherlands under Chamber of Commerce number: 72862661
Our registered office is at: Westwagenstraat 99, 4201 HG Gorinchem
Our VAT number is: NL002114371B97
- Introduction
- If you buy digital content from us you agree to be legally bound by this contract.
- You may only buy digital content from our site for non-business reasons, or in other words for personal use only.
- This contract is only available in English. No other languages will apply to this contract.
- When buying any digital content you also agree to be legally bound by:
- our Website Terms and Conditions and any documents referred to in them;
- extra terms which may add to, or replace some of, this contract. This may happen to maintain our compliance and regulatory position We will contact you to let you know if we intend to do this by giving you one month’s notice.
PERSONAL INFORMATION, CONTENT AND RIGHTS
- Information we give you
The key information that is given about our products and services on our website. Before purchase, read through the full set of information we provide for the product and/or service.
- Your privacy and personal information
- Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.
- Our Privacy Policy is available at https://www.thered3.com/privacy-policy
- Ordering digital content from us
- Below, we set out how a legally binding contract between you and us is made.
- You place an order for digital content by purchasing through our website or by placing an order for our monthly subscription services by purchasing the “subscription service” enabling you to access monthly released content and in some cases to download a piece of content. Please read and check your order carefully before submitting it. However, if you need to correct any errors you can do so before submitting it to us.
- When you place your order at the end of the online purchase process or subscribe to our subscriptions service (e.g. when you click on the pay now / join / subscribe button), we will acknowledge it by email. This acknowledgement does not, however, mean that your order has been accepted.
- We may contact you to say that we do not accept your order. This is typically for the following reasons:
- we cannot authorize your payment;
- there has been a mistake on the pricing or description of the digital content or subscription service.
- We will only accept your order when we email you to confirm this (Confirmation Email). At this point:
- a legally binding contract will be in place between you and us; and
- the digital content will automatically become available to you on our website and / or as downloadable files whenever we decided we make the content downloadable for you
- If you are under the age of 18 you may not buy any digital content or subscription service from the site.
- No right to cancel this contract once you have gone through the payment process
- When you buy the digital content:
- You have no right to cancel this contract once the payment process is completed.
- By purchasing a product on our website you acknowledge that you will lose your right of withdrawal from the contract once you received access to the digital content.
- For subscription services, there is no refund on months that are already paid for. You can however cancel a subscription for an upcoming month at any time.
- You may cancel a subscription by logging in and cancelling it in your account.
- When you buy the digital content:
- Permission to use the digital content
- When you buy the digital content, you will not own it. Instead, we give you permission to use it for the purpose of personal use according to this contract.
- The free digital content:
- is non-exclusive to you. We may supply the same or similar digital content to other users;
- may not be shared, copied or redistributed by you in any medium or format.
- may not be:
- changed by you and then the modified material distributed
- sold by you to any third party;
- used for any commercial purposes
- no legal terms nor technological measures can be used to restrict others from using the content under the license
- contains information which is owned by us or third parties or both. You must not conceal, change or remove any markings which show who owns this information, such as logo’s, audio intro’s and outro’s, copyright (©), registered trade mark (®) or unregistered trademark (™) markings.
- The paid digital content is:
- personal to you and available for you at login at any time for as long as the company keeps the content published. You can use it wherever you want in the world if you comply with local laws;
- is non-exclusive to you. We may supply the same or similar digital content to other users;
- may not be:
- copied by you except for a reasonable number of necessary back-ups
- changed by you and then the modified material distributed
- distributed or sold by you to any third party
- contains information which is owned by us or third parties or both. You must not conceal, change or remove any markings which show who owns this information, such as logo’s, audio intro’s and outro’s, copyright (©), registered trade mark (®) or unregistered trademark (™) markings.
- You will not obtain any rights of ownership or other rights (of whatever nature) of/on the digital content or of/on any copies of it.
- Download
- Once you have paid and received the acknowledgement email (see clause 4.2(c) you will be given access to the content by logging in. If content is downloadable a button will appear where you can download the content.
- We may deliver your digital content in instalments, for instance for subscription services where we release new content each month.
- If something happens which:
- is outside of our control; and
- affects you being able to download the digital content;
We will let you have a revised time for when you can expect to be able to download the digital content.
PAYMENT, SUPPLY, RESPONSIBILITIES, DISPUTES
- Payment
- We accept direct bank-transfer at purchase or monthly collection through bank or credit card in case of subscriptions.
- We accept the following credit cards and debit cards: Visa, Mastercard and American Express.
- We will do all that we reasonably can to ensure that all of the information you give us when paying for the digital content is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part, we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorized access to any information that you give us.
- All payments by credit card or debit card need to be authorized by the relevant card issuer. We may also need to use extra security steps via:
- Verified by Visa
- Mastercard®SecureCodeTM
- American Express SafeKey
- The price of the digital content:
- is in Euro (€)
- includes VAT
- Nature of the digital content
- When we supply the digital content:
- we will use all reasonable efforts to ensure that it is free from defects; viruses and other malicious content
- we do not promise that it is compatible with any third party software or equipment except where we have said that it is in the guide to its use or on our website;
- When we supply the digital content:
- End of the contract
- If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.
- Limit on our responsibility to you
- We are not legally responsible for:
- losses that:
- were not foreseeable to you and us when the contract was formed; or
- that were not caused by any breach on our part
- the way you use our products or apply what you have learned
- any accident happening through irresponsible use of our products (i.e. none of our products are suitable to use when driving or working with any type of machinery or electricity)
- losses that:
- We are not legally responsible for:
- Disputes
- We will try to resolve any disputes with you quickly and efficiently.
- If you are unhappy with:
- the digital content;
- our service to you; or
- any other matter;
Please contact us as soon as possible.
THIRD PARTY RIGHTS
- Third party rights
- No one other than a party to this contract has any right to enforce any term of this contract.